The Internet has transformed every aspect of our lives. Doing business has become much more comfortable with the internet. Now modern companies can outsource their services to third-party firms and still be up to date on all the happenings even if they’re shores apart. These independent retailers then sell the products or services to customers. This process is beneficial for both parties. The company’s burden gets lowered, and this also promotes better service delivery to consumers because of the strict competition between the retailers. This trend has increased significantly in the US. Especially cable services provider have outsourced their operations for quality customer service. Charter Spectrum is one of the cable service providers who have several authorized retailers in the country. Each retailer offers its promotions and packages. My Cable Internet is one top-notch retailer of Charter Spectrum with its operations in 41 states. It has earned and retained its reputation as the best customer provider for Spectrum services.
Let’s review the services offered by My Cable Internet in detail.
Customer Comes First
The primary difference between My Cable Internet and other retailers is the satisfaction level of customers. It prefers the customer satisfaction over any other business objective. If the user faces any technical fault in the service, it is fixed at the earliest. Moreover, it does not mislead its customers by with false statements and provides the customers exactly what it promised in the agreement with the customer.
Customized Triple Play Packages
My Cable Internet offers custom-designed Triple Play plans for all of its three services. The main difference between all of the packages is channel lineup.
Triple Play Select: this plan offers 125+ Free HD channels from all categories such as sports, news, movies, music, fashion, education, science, adventure, food, and history.
Triple play Silver: this package gives 175+ Free HD channels including many premium channels such as HBO, Cinemax, and Showtime.
Triple Play Gold: This exclusive bundle offers 200+ Free HD channels with top premium channels including The Movie Channel, Starz, and Starz Encore.
Similar Features in all Packages
Besides the difference of channels, Charter Spectrum TV bundles offer the same quality of service with every bundle. It provides 100 Mbps internet speed. There are no data caps for all plans, so the customers can stream the internet without the fear of reaching their bandwidth limit. It also includes free of cost features such as Wi-Fi router for home and Wi-Fi hotspots all over the country. To protect the customers from online threats, it provides a free online security suite. For voice service, it offers unlimited free calling in the US, Canada, Mexico, Puerto Rico, and many other federal territories and 28 unique voice features to assist the user while calling.
Consistent Quality Service
We’ve discussed many features exclusive to My Cable Internet, but another great feature remains. While announcing promotional offers on low prices, retailers decrease the quality level for those plans however My Cable Internet is different as it does not frustrate its customers by providing consistent quality for every package. For example, if a Triple Play Gold customer is enjoying high-speed uninterrupted internet service, then the user of Triple Play Select will also get the same quality. Moreover, it does not discriminate amongst users of smaller cities and metropolitan areas and maintains the quality for both customers.
To get more details about the retailer and for the latest promotions and discounts on Charter services, visit mycableinternet.com.